Landscaping Services FAQ

Landscaping Services FAQs

How Is Big Rock Landscaping Different Than Other Landscaping Companies?

We are a full-service luxury landscaping contractor—which means we can do it all. Our professional landscaping services include everything from pools to patios, pergolas to pavers, outdoor kitchens to sports courts, and of course anything you can dream up when it comes to trees, plants, and hardscape design. By doing it all, we make it all look amazing.

What Does Your Process Look Like?

Open, collaborative, and professional teamwork are keys to our process as we build your dream landscape project together. Our landscaping process consists of 5 main steps.

Step 1: Consultation

A meeting, often on-site, where we learn your vision for the project, as well as get an idea of the space and budget we’ll be working with.

Step 2: Return Bid

The living document that represents our initial vision for the landscaping project and houses an itemized pricing list for suggested materials.

Step 3: Project Design

The 6-8 week portion of the process wherein our design team creates a concrete vision and presents the plans to the client.

Step 4: Finalize Project Design

Big Rock delivers the final design plans along with detailed information and specs on each element of the design, and the next steps are discussed.

Step 5: Begin Construction

After documents are finalized, the designer, project manager, and client meet together to discuss scheduling and begin the construction phase of the landscaping process.

How Long Does It Take To Complete A Landscaping Project?

It depends wholly on the size and scope of the project. All of our residential landscaping projects are custom designs and we pride ourselves on taking the time with our clients to make sure that they are getting exactly what they want while being budget-conscious.

What If I Just Want Landscaping Designs And No Installation?

For clients that want our landscaping design services, the average timeline is 4-8 weeks, depending on the scope of the project.

What If I Already Have Landscape Plans?

We would love to see your landscape plans. We will work with you and discuss the current plans you have and work with you to see how we can best implement your landscaping plan. The most important service we provide when working from your landscaping plan is helping make your vision come to life for your budget.

What Are Your Payment Terms?

Our payment schedule is designed to support your project, with one payment due when the project is scheduled, one payment when installation begins, one payment at installation midpoint, and the last payment when the project is complete.

Is Big Rock Landscaping Licensed And Insured?


How Well Do You Stay Within The Budget?

A big part of our professional landscaping services includes being knowledgeable and creative with materials to help keep our clients within their budget. We work with a wide variety of materials and design aesthetics and that means that our team is phenomenal at keeping the project scope intact while delivering high-end landscaping craftsmanship.  We also bring high-tech tools into a traditionally low-tech service with project tracking that allows our clients to see the financial status of their project at any time. We want our clients to feel comfortable and confident and believe that communication and transparency are key components of a successful project.

Do You Have Any Images Of Past Work?

We have a wide variety of landscaping design ideas inside our project portfolios. Click here to view images of our landscaping projects by selecting a landscaping category for a specific type of projects such as rock walls, outdoor lighting ideas, hardscaping, and more.

What Are Your Professional Certifications?

Members of the ICPI

Better Business Bureau

Certified Arborist

Plant Wise Utah

Certified Irrigation Contractor

Certified Irrigation Designer

Irrigation Association


Do You Work With Subcontractors And Guarantee Work?

Because our own areas of expertise are extensive, we don’t need to work with subcontractors often. But when we do, it’s because we have seen that the sub’s quality of work is outstanding. We maintain an exclusive network of trusted, specialized partners, and no one makes the list unless we are certain they are the premier expert in their area and can be trusted to maintain Big Rock standards. And Big Rock will always warranty a product install to the full warranty given by the subcontractor or supplier.

Do You Have A Customer Service Team?

Absolutely! We have a dedicated team that would love to answer any questions you may have. Please reach out to us by phone at (866) 288-9501, or for more information, feel free to send in an online contact form here

Have More Landscaping Questions? Contact A Pro...

Big Rock Premium Landscaping and Design is prepared to create your dream landscape. If you have questions about services, a specific design element, or how we can help, please contact Big Rock Landscaping today. We’re ready to answer your landscaping questions and help bring your landscape wish list to reality.

Have You Received Any Awards For Your Work?

We are proud to be recognized as a standout company for both services and achievements in the industry. Some of the awards we’ve received for our work include:

Best of Houzz 2017-2023

2021 Best of Houzz Design

2022 Best of Houzz Design

2023 Best of Houzz Design

Best in Orem

Best in Millcreek

Best in Utah Valley

Beautification Award Pleasant Grove

Best Of Houzz Award For Service

Let’s Get Started!

We are committed to providing unparalleled service and professionalism as we craft beautifully livable, natural outdoor spaces for each of our unique clients—including you. Whatever landscaping services you’re looking for, we can bring the dream to life.

Request a bid now to get started with Big Rock Landscaping.